1. In the Zone File Editor enter in the domain name of the zone file that you wish to edit and click on Select Domain.
2. You will see your current zone file displayed. If this is not the correct zone file, try entering in the domain name again and click on Select Domain.
3. Check the Replace box.
4. Enter your domain name in the first field, and in the field beneath it enter in your domain name with including the www.  Furthermore, it is very important to include a "." at the end of your domain name.
5. From the Class Type  drop down menu select "MX".
6. Enter the priority of this MX record, we generally use 50 followed by a space.  Next, enter in the name of the mail server that mail should be delivered to and include a ". " at the end of the entry in the field on the right.  For example:  50 mail.domainname.com.
   
   Note:  Only mail machine names can be entered in an MX record entry.  If your mail server has an IP Address, but no direct name which can be used to access it from the internet, you must create a machine name (A record) pointing to it, and configure your MX record to point to that machine name.

    

7. Click Submit when completed.
8. The Queue for Generation screen appears.
9. Review the zone file and if it is correct click on Queue for Generation.

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How do I create a CNAME record in my zone file?

CNAMES are similar to A records, with the exception that instead of pointing to an IP Address, they point to another record, or machine name. On our system only CNAMES that point to machine names are defined within your zone file.

1. In the Zone File Editor enter in the domain name of the zone file that you wish to edit and click on Select Domain.
2. You will see your current zone file displayed. If this is not the correct zone file, try entering in the domain name again and click on Select Domain.
3. Check the Replace box.
4. Enter in the name of the physical machine name in the name field. It is very important to enter in the machine name and include a "." at the end of the machine name. For example my.domain.com CNAME ftp.mydomain.com.
5. From the Class Type  drop down menu choose "CNAME".
6. Enter the machine name at your domain that you want your new CNAME to point.  Be sure to include a "." at the end.
7. Click Submit when completed.
8. The Queue for Generation screen appears.
9. Review the zone file and if it is correct click on Queue for Generation.

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How do I edit an NS record in my zone file?

NS records point to nameservers which contain DNS information about domains.

Note: This does not take the place of proper registration and transfer of domains.

1. In the Zone File Editor enter in the domain name of the zone file that you wish to edit and click on Select Domain.
2. You will see your current zone file displayed. If this is not the correct zone file, try entering in the domain name again and click on Select Domain.
3. Check the Replace box.
4. Enter your domain name in the first field, and in the field beneath it your domain name with the www. preceding it, or enter the machine name for which you are creating a new NS record.  It is very important to include a "." at the end of your domain name.
5. From the Class Type  drop down menu select "NS".
6. Enter the nameserver that is authoritative for this domain in the field on the right.  Repeat this process for any and all nameservers to be listed.
7. Click Submit when completed.
8. The Queue for Generation screen appears.
9. Review the zone file and if it is correct click on Queue for Generation .

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I made a mistake on the form, how do I make changes?

After you have submitted your form, the Queue for Generation window appears, review the zone file and click back on your browser.  You can make the necessary changes and click submit once you are finished.

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Is there a charge for editing my zone file?

There are no charges associated with modifying or editing your zone file if you choose to use the Zone File Editor.  If you would like the Rapidsite Domain Services Team to update your zone file, there is a $25 setup fee for machine names only, MX records are free of charge.

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How long will it take before my change becomes effective?

All changes should take effect within 24 hours, however, you may experience up to 4 days of propagation.  Propagation is the time it takes for all outdated DNS information and/or zone file content to be cleared from all name servers at all hosts/ISP's across the Internet.

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An address on the Internet, for example www.domainname.com.

NS

Name Server (NS) records are imperative to the proper functioning of DNS entries. NS records point to nameservers that contain DNS information about domains.

Propagation